A Tampa Bay-Based Medical Answering Service for Hospitals & Clinics Throughout the U.S.


Medical Answering Service Tampa Bay

Clear and speedy communication is key in the medical industry, as time is always of the essence when it comes to an individual’s health. At Answer Excellence, we can provide a medical answering service for your hospital or clinic that will provide the efficient electronic communication that your facility needs. We’re based in the Tampa Bay area and have more than 30 years of answering service experience, and we offer a level of expertise and professionalism that our competition can’t match. Additionally, our president is an RN with many years of experience in the medical field, so we have a special understanding of what is required for success in this ultra-competitive industry.

Offering Customized Communication Solutions

When you choose Answer Excellence as your medical answering service, we will tailor our services to fit your facility’s specific needs. We offer unmatched efficiency and the convenience of live operators so patients don’t get frustrated by an impersonal automated system. We can provide:

We can also streamline your communication process and reduce costs through the use of web and mobile technologies. Our Secure Messaging and Consult ManagerTM allows for messages to be routed directly to a doctor’s mobile device in a HIPAA-compliant fashion. What’s more, we can satisfy the need for a 24-hour, toll-free call center for Medicare and Part D sponsors.

If you would like additional details about our medical answering service, which is available to clients in Tampa Bay and throughout the U.S., contact Answer Excellence today to schedule a consultation.

“Answer Excellence listens and understands my scheduling needs-requests and has delivered to my liking. Patients are pleased with your service and have expressed so to me. Operators and Managers are personable, respectful, courteous, sensitive and responsive.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“I have been very pleased with Answer Excellence. I have had people ask for more information on what you do. Their inquiries stemmed from the professionalism during a call.”

View All Reviews