Frustrated NurseConsult Manager™

Dispatching and tracking of consultation orders can be a headache for both hospital staff and the doctors. ConsultManagerTM solves the problems in both of these areas. It’s the service level booster that you’ve been looking for.
By outsourcing the process of notifying physicians and other care givers for consult orders, establishing a real-time view of consult order status, and keeping an accurate audit log with reporting of key metrics, every facet of this process is improved.

For Hospitals, Clinics and their Staff

Hospital staff are freed from the tyranny of the telephone thanks to enter-and-forget convenience. Our staff assumes the responsibility of calling out orders, relaying information, waiting for callbacks, and sitting on hold. The status of all consult orders on each patient are shown to the hospital staff, with an emphasis on orders that are awaiting a doctor visit.

Physician Mobile ViewFor Physicians and other Practitioners

Doctors and doctor groups benefit from improved communication, order monitoring, and completion tracking. For critical communications, we offer Ensured Messaging which puts an acknowledgement layer on top of text messaging. A lost text message will not interfere with the delivery of critical messages.

For More Information

Contact us to for details about how Consult Manager can help your team.

“Answer Excellence was the only company we could find who was able to provide the service that we require. We have been very pleased.”

We Can Streamline Your Communications & Help Grow Your Business
Have Questions?

Check out our list of Frequently Asked Questions for answers about who we are and what we do.

FAQs Answered
Serving a Variety of Industries

We specialize in serving doctors' offices, law firms, property managers, lodging facilities, HVAC companies, and more.

Industries We Serve
Unmatched Quality Control

We will ensure flawless service from our knowledgeable operators with frequent and thorough quality control evaluations.

Partner With Us

“They are very courteous to all our callers. The entire staff at Answer Excellence obviously follows very high standards of service. We have even had our patients and fellow doctors tell us how nice Answer Excellence’s staff is when they call.”

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